6/12/2023 0 Comments Ifactor consulting incToday, the company has grown to a team of more than 70 with offices and remote employees located in Arizona, Colorado, Illinois, Pennsylvania, North Carolina, Oregon, Alabama, Kansas, Texas, and California. These solutions allow utilities to communicate with customers about a range of topics, from power outages to billing and payments to energy usage. Unique to the market, the outage map became the first product offered by iFactor.Īs time went on, the company expanded its product offering to build a complete suite of customer communications products that include utility maps, mobile apps, automated alerts, and preference management. Originally known as iFactor Consulting, the team began working with utilities on projects in a consulting role, including one designed to help utilities better communicate with customers during power outages through an interactive outage map. The company continues to grow through hiring in our office in Phoenix, AZ as well as through a growing staff of employees based in locations through out North America.IFactor was founded in 2004 by three friends who saw an opportunity to use their deep knowledge of GIS and utility operations software to assist utilities with technical projects. was founded in 2004 by Shazir Khan, Chad Swenka, and Greg Ziolkowski. Our extensive experience with these systems gives our management and development teams a deep understanding of the business and data challenges utilities face when operating their networks and working to cut costs and increase efficiency. IFactor also has a rich history working with large scale GIS and OMS solutions at utilities throughout North America. We also offer products for use inside the enterprise, including iCall browser-based call taking and the PowerOn Data Toolkit to extend OMS capabilities. These products include, as well as Storm Center, for web-based outage mapping, and Notifi for proactive customer communications. Relationship driven and committed to delivering superior, proactive service, we have grown into the role of strategic. Our innovative products and complete services offer utilities access to proven, scalability functionality packaged to provide great customer experiences and solve business problems. (iFactor), is a certified Woman Owned Business (WBE), Small Business Enterprise (SBE) and Certified Commissioning Firm (CCF) specializing in consulting, engineering and design services. IFactor Consulting is the industry leading creator of web and mobile outage communications solutions for utilities. Click here to register today and start offering your users an experience that matches their expectations. All of the plans on are available as a 60-day free trial. These range from our free plan allowing you to display a standard reporting interface on your site, to our comprehensive enterprise plan supporting two way integration with your back office systems. We offer a variety of plans to meet your business needs. Using does not require any IT resources, servers, or administration. is a hosted solution which can be deployed to your website in a matter of minutes by embedding automatically generated code into a page on your site. We have even integrated location based services so that the map can automatically move to the user's current position based on GPS or other location technologies. This map supports the integration of existing data about the location and type of streetlights in your service territory, as well as rich navigation and search functionality. allows you to show a powerful, interactive map on your website so that users can easily locate and report problems with outdoor lights.
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